We can say that arbitration is a process which is used to solve the problem according to desires of both parties.

1.       Sometimes parties object the amount of power of arbitrators which they possesses. Arbitrators mostly do not meet with parties and they meet when both parties are present which make arbitration a confidential process. The arbitrators are facilitators and do not give any hint of suggestion to the parties. They point out the positive points and ignore negative aspects to solve the problems. We can say that arbitration is a process which is used to solve the problem according to desires of both parties.